
Michelle Perkins
Activity overview
Latest activity by Michelle Perkins
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This article was great! It really helped me solve an issue I was having with a translated article I had in French.
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Oh yes it does, thanks for the tip!
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I have a translated artitcle in French but my customers are telling me they can't view the page. Can you please help me?
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Any update on when this feature will be available? I’m holding my breath!
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- 1 vote
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Schedule articles to publish in Guide
We have recently decided to send weekly emails with updates to a section in our Help Center. We generally draft up the email the day before. Is it possible to schedule a time for the post to be pub...
- Michelle Perkins
- 4 followers
- 4 comments
- 2 votes
- Completed
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I had the same question and this is exactly what I was looking for. Thank you.
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All other websites and services allow this so seems like a bit of an oversight. Please make the change!
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Apparently there is not an easy way to automatically subscribe agents to all articles. As I understand it, you can subscribe agents to articles via the API however I believe the Help Center API is ...
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- 1 vote
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Feature a post
How do I feature a post within the Community?
- Michelle Perkins
- 3 followers
- 2 comments
- 3 votes
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Great tips, Will. I found “Five crazy tips for higher CSAT ratings that work” really interesting. I’m going to give them a go.
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