Accessing your Help Center themes

Will Gates
Will Gates

You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or assets.

  1. In Guide, click the Customize design icon (Customize icon) in the sidebar.

    Your themes appear on the Themes page.


  2. To manage a theme on the Themes page, click on the options menu (Theming icon).


    The Themes menu visible after clicking on the Customize link

    From the menu, you can do any of the following:

    • Change the live theme for your Help Center
    • Rename a Help Center theme
    • Duplicate a Help Center theme
    • Export your theme
    • Delete a Help Center theme

To open a theme to edit it click on the Customize link.

Theming view

When you open a theme, you can do any of the following:

  • Update theme branding
  • Edit the theme code (Guide Professional and Enterprise)
  • Update theme assets (Guide Professional and Enterprise)

Your Themes page might look different than what is shown here. Zendesk are rolling out a new version of the Themes page to some customers.

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  • Comment author
    Sophia Laurent

    Thanks for setting this out for a newbie like me!

  • Comment author
    Will Gates

    You're welcome, Sophia. If you have any other questions please let us know.


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