Jack Mah
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Jack Mah a ajouté un commentaire,
I like the idea of being able to archive, but we need to be able to delete as well. Some articles get created as a test or ended up as part of another article and now they are going to clutter up t...
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Jack Mah a ajouté un commentaire,
Thanks for the tips, Will! You should pin this post to the top because they are awesome CSAT tips!
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Jack Mah a ajouté un commentaire,
Ok, that makes sense. Thanks Katerina and Will!
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Jack Mah a créé une publication,
Managing tickets that arrive from the same email address
We have requests coming in that represent different companies but arrive from the same email address. Can Zendesk help me manage these requests?
- Jack Mah
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