Sort articles by number of views

Chris Reeves

I would like for our knowledge base articles to automatically sort by number of views with the articles with most views appearing first, with least viewed at the bottom. Is there a way to do this now? If not, will there be in the near future?

Comments

2 comments

  • Comment author
    Maria Bell

    Hi Chris

    It appears that the only sorting options are currently:

    • Manually
    • Creation date, latest first
    • Creation date, latest last
    • Alphabetically by title

    You could look for what articles are viewed or rated the most and then manually order them.

    Would be a great feature if it could be done automatically.

    0
  • Comment author
    Will Gates

    Hi Chris, Maria’s response is right - you can always manually sort the articles. If it’s a large volume of articles however then you can have a developer custom implement automatic sorting by number of views for you. Feel free to get in touch if you need more information.

    0

Please sign in to leave a comment.